Our Q1 2022 Newsletter
Have been rushed off our feet hence the delay! Lots of interesting bits inside including a review of our 2nd CX course, UX, a client's...
top of page
AskPyramid Consultancy Service
askpyramidglobal.com
AskPyramid
Working With You
About
Want to improve your customers' experience?
AskPyramid brings you expertise in customer experience, social research, employee research, market intelligence, market and customer insight, UX research, competitor intelligence and data analytics.
Our 30 years plus experience will help you to increase and realise your Customer Lifetime Value, retain customers, attract new customers, transform into a 'customer first' organisation and have sleek processes and initiatives that delight customers. Never forgetting employees , we will help you identify blockages in your experience strategy. We can also advise on the tech stack to make managing experience effortless.
We are members of the Market Research Society
Download our Customer Relevance Fact Sheet
Right now we are fielding our second Not-for-Profit benchmark study. This home grown methodology helps you to get to grips with your service users and their problems with your service. It also shows you how you compare with similar service providers. If you would like to know more check out our blog and contact us.
We believe in creating partnerships with a purpose and always strive for significant outcomes. When you work with us, you should expect a collaboration with transparency and consistency along with knowledge transfer. We have case studies and proven proprietary methodologies. Want to learn more? Click Learn More below.
Connect with us on LinkedIn - click below
Services
Expertise. Intuition. Ingenuity.
Customer Journey Optimization
A Comprehensive Approach
Our services are customised to meet the specific needs of each client. We work collaboratively throughout the entire process and guarantee measurable results. Contact us to find out how we can help today.
Digital Experience Strategy
Expert Guidance
Do you have a project or idea that you’d love to bring to life? We provide clients with a wide range of consulting services involving change, management, product launches, B2B and B2C market penetration where digital transformation is key . To find out more, get in touch.
Social & Market Research / Insight
The Path to Success - Understanding the Customer / User
Our clients are our number one priority, and our market intelligence services help them to size the realistic addressable market and provides insight on brand recognition, all of which when done correctly provides a stream of potential customers. Book a free introductory meeting today to learn more about how we can make your business thrive.
Customer Experience and NPS
A Comprehensive Approach
Our services are customised to meet the specific needs of each client. We work with you to establish what good looks like and utilising state of the art analysis, we carve a path to customer experience improvements as measured by the Net Promoter Score (NPS) and other loyalty metrics. We work collaboratively throughout the entire process and guarantee measurable results. Contact us to find out how we can help.
Online Competitive Intelligence
keep ahead of the game
A tactical and strategic focus on your competitor landscape ensures that you are prepared for changes in your market including the known unknowns and the unknown knowns!
There are only two sources of competitive advantage: the ability to learn more about our customers faster than the competition and the ability to turn that learning into action faster than the competition.
Jack Welch
Contact Us
Testimonials
".......always meticulous, keen to provide a clear brief and to understand any issues or problems posed during fieldwork and to assist in providing workable and achievable solutions. Her practical approach helps her to extract data in a way that will provide meaningful insight capable of leading to the development of successful business strategies. Importantly, she is a joy to work with and is always calm, pleasant and amenable." Helen Wanford, Wanford Fieldwork Parnership (Former Director)
"This is great, thanks for turning around at such short notice".
VP Sales
"Thanks for a very good presentation. I think it will be useful to the team and I am glad that you highlighted the challenges to bringing the product to market".
Dir. Market Research & Operations
"Hi I love the tool and would like to have this level of information across all of our accounts".
Dir. Client Development, EMEA
"Thank you for this terrific information".
Conferences Manager
Genuine testimonials - stock photos
We have are based in London and the South West of England but have global outreach thanks to technology. So don't hesitate to contact us!
bottom of page