top of page
Search
AskPyramid
Oct 10, 20241 min read
Here's our Q3 2024 Newsletter
Take a look at our latest newsletter and let's talk. Book an introductory session. Link in newsletter.
10 views0 comments
AskPyramid
Sep 9, 20243 min read
Is Employee Tracking and Monitoring Necessary for a Productive Workplace?
The growth in working from home and hybrid forms of working has necessitated the development and enhancement of software which improve...
26 views0 comments
AskPyramid
May 6, 20221 min read
Our Q1 2022 Newsletter
Have been rushed off our feet hence the delay! Lots of interesting bits inside including a review of our 2nd CX course, UX, a client's...
10 views0 comments
AskPyramid
May 6, 20223 min read
Damned if you do, damned if you don't!
We finished running our CX course in March 2022 and one of the most memorable discussions was with a participant who summarised their...
6 views0 comments
AskPyramid
Mar 9, 20221 min read
Grab this discount
https://www.smashwords.com/books/view/1065162
4 views0 comments
AskPyramid
Jan 21, 20221 min read
Take a read of our latest quarterly newsletter
Find out what we have been up to and how we can make 2022 a better year for you.
6 views0 comments
AskPyramid
Jan 10, 20221 min read
What do we stand for?
How do we help our customers? Download to find out more.
4 views0 comments
AskPyramid
Jan 10, 20221 min read
Here's an interesting case study
We worked with this organisation for eight months in sprints and achieved some excellent results which helped to transform the...
2 views0 comments
AskPyramid
Dec 8, 20211 min read
Why Staff Sentiment Matters
With UK job vacancies surging to 2.7 million there are clearly serious staff shortages in the economy, particularly in certain sectors....
3 views0 comments
AskPyramid
Oct 22, 20211 min read
Not-for-Profit Benchmark Study
Are you a not-for-profit organisation - a charity, CIC, membership organisation etc? Then why not be part of our 2nd Benchmark Study for...
3 views0 comments
AskPyramid
Sep 27, 20212 min read
Country Walks and Inclusivity in Customer Experience
I spent a lot of time this summer going on walks in the countryside. The experience is so calming and great for dealing with stress. I...
5 views0 comments
AskPyramid
May 3, 20211 min read
Customer, Consumer, Client or User?
What do you call your customer? Does it matter? This question will be addressed in our quarterly newsletter out tomorrow. Sign up to...
24 views0 comments
AskPyramid
Jan 26, 20211 min read
Welcome to our January 2021 Newsletter
Hi, do download our latest newsletter. In it you will hear of our 'pivot' for 2021, our current projects and trends we've noticed in...
1 view0 comments
AskPyramid
Dec 15, 20201 min read
How customer values have changed in the New Normal
As a small bespoke consultancy we work across a number of industries in the B2B space and help them with creating a perfect customer...
8 views0 comments
AskPyramid
Nov 27, 20201 min read
How to avoid survey errors
Despite the drop in response rates for surveys, the number of surveys targeting #customers continue to increase. #Market Research...
2 views0 comments
AskPyramid
Oct 23, 20201 min read
Doing Business in China
Just finished a small project for an APAC based conglomerate which is looking to better understand customer expectations in the UK as it...
1 view0 comments
AskPyramid
Oct 2, 20201 min read
A new CX benchmarking study for the Not-for-Profit sector
Really excited to be asked to establish this new initiative. As a consultancy specializing in all things customer/client it is really...
7 views0 comments
AskPyramid
Sep 30, 20201 min read
Catch the conversation....
..on CX and the not-for-profit sector. This is an area pushing boundaries in the CX field which in the past has focussed predominantly...
3 views0 comments
AskPyramid
Sep 2, 20201 min read
Unintended Consequences
Sometimes with the best will in the world, things do not always go to plan. However, it is worth building scenarios into your planning...
3 views0 comments
AskPyramid
Jul 3, 20201 min read
U,V or W?
Well the Old Lady of Threadneedle Street has spoken. The Bank of England has predicted a a fairly strong recovery for the UK economy (V...
3 views0 comments
bottom of page