U,V or W?

Well the Old Lady of Threadneedle Street has spoken. The Bank of England has predicted a a fairly strong recovery for the UK economy (V shape) in the coming months after the ravishes of Covid-19. The car sector has already spoken out against this prediction and at this point it's really important for businesses to understand that whichever scenario emerges triumphant you have to be prepared. What do each of these scenarios mean for your customers and how should customer experience be revamped to accommodate this period of uncertainty? This will be the topic of our next webinar but in the meantime have your say. Is it U,V or W? https://forms.gle/Lt8BngmW2xvNHf5PA